Books A Million
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Books A Million Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Books A Million has 2.0 star rating based on 105 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Books A Million to a friend or colleague.
- Rating Distribution
Pros: Place to buy some books, Great customer service, Nice website.
Cons: Service, Sketchy business practices, Low inventory.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Books A Million has 2.0 star rating based on 105 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Books A Million to a friend or colleague.
- Rating Distribution
Pros: Place to buy some books, Great customer service, Nice website.
Cons: Service, Sketchy business practices, Low inventory.Recent recommendations regarding this business are as follows: "dont buy at books a million", "only buy at the store and not online", "Check my experience", "Not", "go elsewhere!".
Most users ask Books A Million for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Books A Million Reviews
"Not an issue, I merely had a question regarding blind box items."
The customer service representative explained that it is not possible to order an entire, untouched case of blind box items online, as they are picked from the...
"My pending order"
My order has been pending for about 24 days. I just want to cancel it at this point. I've lost interest in doing business with this site.
Atlanta, Georgia
To order a book
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Canceling my membership
Preferred solution: Full refund
Sunbury, Ohio
Poor customer service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
People should know the truth
- Price was reasonable
- Low inventory
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My pending order
- Place to buy some books
- Low inventory
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nokomis, Florida
MAGAZINES
Preferred solution: Full refund
Takoma Park, Maryland
Membership fee?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Clairsville, Ohio
Being charged for magazines i did not want.
Preferred solution: Full refund
User's recommendation: dont buy at books a million
London, Kentucky
Canceling a membership
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never got my books
- Place to buy some books
- Bad service
- Fraud
Preferred solution: Deliver product or service ordered
User's recommendation: only buy at the store and not online
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Books
Preferred solution: Deliver product or service ordered
Poor service and policy
- Bad service
Preferred solution: Policy? Problem fixed
User's recommendation: Check my experience
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Norwich, Connecticut
Need coupons
Preferred solution: The coupons
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Melbourne, Florida
No answer
User's recommendation: Not
Rogers, Arkansas
Not an issue, I merely had a question regarding blind box items.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Kicked out of store for medical reasons
Preferred solution: Apology
About
,
Books A Million is an online store that offers a great variety of books at low prices. Besides books company's assortment includes ebooks, games, toys, movies, music, magazines and readers tablets. Books A Million has more than 200 stores and also sells its products online. Books A Million offers a wide range of items to make your spare time more interesting and exciting. This store is a great choice for people looking for a special and useful gift. Books A Million provides a wide selection of blockbusters, bestsellers, and classic books. If you adore reading, Books A Million is what you really need
Books A Million is ranked 242 out of 2533 in Periodicals & Publishing category
USA
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