Product: Books A Million Cashier Rating: 2 Stars Clear all filters (3 of 19 reviews match)
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Books A Million - Cashier Review from Atlanta, Georgia

2.0
Details
If you order a book... do not believe that it actually takes 3 to 5 business days. It takes a month. I was told that the book I ordered would take 1 week. 2 weeks later I checked in and the cashier guaranteed it would be there in one more week. So I call today on week 3. The cashier says that it has still not even been put on the truck. It would still be another week. At this point I am just completely done and upset enough to complain where I can. You shouldn't be lying to customers and wasting their time in order to sell one book.
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Review
#812958 Review #812958 is a subjective opinion of poster.
Service
Books A Million Cashier
Reason of review
Problem with delivery
1.7
Details
I was in the store in Gulf Shores, AL. on 01/20/2016 with my newborn yorkie puppy. The lady at the front counter, name was Diane, told me (in a very polite voice) that dogs were not allowed in the store except eye-seeing dogs. I told her that I just wanted to grab a...
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5 comments
Anonymous
#1268828

Ma'am, the first employee told you politely that dogs were not allowed in the store, unless they were service animals. You ignored her and proceeded inside anyway.

Should the second person have treated you rudely? No. But was she out of line telling you to leave the store with the dog?

Absolutely not. Here's a news flash for you: The rules apply to everyone -- including you.

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#774917 Review #774917 is a subjective opinion of poster.
Service
Books A Million Cashier
Reason of review
rude employee
2.0
Details
I like to purchase children's Christmas books after Christmas for the next year. They are 50%. These are not the bargain section books, but the section where you walk in. There were three bookshelves with a sign that clearly said 50% off. At checkout three rang up...
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1 comment
Anonymous
#1103132

They are just doing their job sadly they get in trouble if they don't insist

Review
#765925 Review #765925 is a subjective opinion of poster.
Service
Books A Million Cashier
Reason of review
Pricing issue

Contact Books A Million Customer Service

Mailing Address:
Booksamillion.com
402 Industrial Lane
Birmingham, Alabama 35211
United States
Phone:
(800) 201-3550
All Books A Million Contacts

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