Product: Books A Million Cashier Rating: 3 Stars Clear all filters (3 of 19 reviews match)
Filter by rating
filters
Product:
Rating:
2.6
Details
I recently went into BAM to purchase a couple of magazines for my husband and a cookbook. I get to the counter and the pink haired sloppy cashier informs me that I have spent enough money to qualify for free magazines. I've been on this Earth long enough to know that...
View full review
Review
#1236011 Review #1236011 is a subjective opinion of poster.
Service
Books A Million Cashier
Reason of review
Poor customer service
3.1
Details
Personally I shop at BAM frequently, and have both signed up as well as cancelled magazine subscriptions.As a previous employee of multiple years I know first hand that majority of cashiers at 2 different locations are trained to explain that customer must cancel by...
View full review
Review
#1178350 Review #1178350 is a subjective opinion of poster.
Service
Books A Million Cashier
Reason of review
Poor customer service
3.0
Details
I visited the BAM at Towne Center in BR, LA on Saturday with my husband. He saw a book he wanted on the clearance rack that had a $10 sticker price tag on the back. I returned on Tuesday and the book was still there, in the same place and had the same $10 price...
View full review
1 comment
Anonymous
#950326

As a former employee, I would like to apologize for the crew that you had to deal with. Anyone who has EVER worked for the company knows that clearance books are not to be scanned but added manually, because the sticker is the only thing to differentiate the clearance and sale books from the others.

I have worse problems with the company (hence the anonymous).

Review
#570826 Review #570826 is a subjective opinion of poster.
Service
Books A Million Cashier
Reason of review
Poor customer service
Preferred solution
Price reduction

Contact Books A Million Customer Service

Mailing Address:
Booksamillion.com
402 Industrial Lane
Birmingham, Alabama 35211
United States
Phone:
(800) 201-3550
All Books A Million Contacts

Books A Million Reviews

  1. 39 reviews
  2. 23 reviews
  3. 18 reviews
  4. 4 reviews
  5. 5 reviews
Books A Million reviews