Product: Books A Million Manager Clear all filters (13 of 13 reviews match)
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It was terrible.I bought a book and then noticed they didn't take the 20 percent off. On the sticker it advertised the discount. I went back to almost empty store and asked for the discount. A very rude lady called the manager over and he acted like he was returning...
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Books A Million Manager
#988373
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On November 11th I bought approximately a $120 worth of books from the books of million in York Pennsylvania. On November 14th I received a coupon in the mail for 20% off my purchase, that had expired. It was good for the weekend of the 12th and 13th. I called the...
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3.1
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Books A Million Manager
#956071
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The store manager i believe if im not mistaken his name is Ed.i didn't find his presents there relevant. It looks like to me that the employees arent happy to have him there. He thinks that what comes out of his mouth is funny and its not. To me he is not a manager at...
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Books A Million Manager
#914776
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I bought two textbooks that were about $50 total. The associate offered me the membership card, which I didn't want. She proceeded to insist on getting it and told me it was a free trial, so I finally said yes...thinking it was free. When I got my receipt, it was...
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Anonymous
Anonymous

Customer service is awful!Manager keep repeating same thing the previous employee already told you.They try anyway or another to confuse you while you are trying to pay for wh...

Anonymous
Anonymous

Also BAM doesnt carry textbooks in store...

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Books A Million Manager
#613660
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I'd like to respond to this comment as well "I agree with the other commenter... how could you NOT notice that they overcharged you?! It's not Books a Million's fault that you didn't pay attention to notice that you were being overcharged by nearly 12 dollars....
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Anonymous
Anonymous

Got double charged for an item, I didn't even bought.The employee told me: he is a human!Of course! but seriously… double charged for something I didn't even bought!!!! Worst ...

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Books A Million Manager
#596906
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On February 7th I went to the Waldorf, MD Books-A-Million store. I purchased one book but when I arrived home and glanced at my receipt I realized that I had been charged an additional $11.95 for an item I did not ask for and did not receive. The store manager was...
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Anonymous
Anonymous

I work for books a million. Its impossible to cheat someone and gain personally. Also, in the customer service industry, the phrase " the customer is always right" is used as ...

Anonymous
Anonymous

Im really enjoying how everyone calls this cashier incompetent or dishonest.. have you ever shopped at BAM? Theres tons of stuff on the counter, they could have just clicked ...

1.3
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Books A Million Manager
#595530
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I'm so tired of being pressured by cashiers to purchase those magazines. What a crock! You know your company sells a scam and you still ramble on about it. I approached the manager about it and he laughed in my face and then walked away, out the front door. The...
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Anonymous
Anonymous

They honestly don't want to offer them to you but they have to or they get yelled at and lectured that they are not trying hard enough

Anonymous
Anonymous

I know this was posted a while ago, but let me educate you. The magazines are basically discounted trials for anyone interested in them. The first two months or free, and if y...

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Books A Million Manager
#589443
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the tall manager seemed very rude when i didnt accept the card or the mags. i dont apprciate how much they keep going on and on about the card when i simply said NO! i dont want to pay $25 a year for a card i will hardly use. ask once, if they say no, leave it be, if...
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Anonymous
BAM employee

As a BAM employee I apologize for this behavior, I can assure you this is not the case at every store. However as A BAM cashier I would just like you to know that we are expec...

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Books A Million Manager
#555306
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Books A Million - Review about Rude Staff from Houston, Texas

The BAM in defiance ohio would be enjoyable w/o the old, crotchety manager who is rude to everyone unless you're buying a discount card or signing up for whatever other bs there is to offer. She's very matter of fact and curt and even her employees can't stand working with her. They feel bad that no one had done anything about the way she treats customers. I'm honestly surprised that store stays in business.
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Books A Million Manager
#510652
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I would like to report your store manager at Hot Springs, AR location. I went to the store around two months ago and was only able to be there 5 seconds because they profiled me as a thief!! I emptied my pockets told them to look at tapes the manager would not do it...
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Anonymous
ember11

This same thing happened to me at Borders years ago. I wonder if this company is under the same CEO or policies. They accused me of stealing and I HAD NOTHING! Nor had I ever ...

Anonymous
Jstormgirl

I like to know where the proof was that this manager had to point her finger and accuse someone of stealing. Especially if she's not going to check the security tapes to see i...

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Books A Million Manager
#504448
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