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Books A Million in Decatur, Alabama - Canceling my membership

1.0
Details
I’m canceling my membership, I didn’t realize it was set for auto and I don’t want the 25.00 to be pulled from my account.
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#1339470 Review #1339470 is a subjective opinion of poster.
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Books A Million Membership

Books A Million in Brandon, Florida - Canceling a membership

I've tried to cancel my membership for a while now nobody's answering the phone and I cannot cancel my membership In on my credit card has been charged to renew my membership that I have been trying to cancel
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#1328195 Review #1328195 is a subjective opinion of poster.
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Books A Million Membership
Reason of review
Return, Exchange or Cancellation Policy
1.3
Details
Employees sell the discount card, then void the sale so they have a future opportunity to meet their card quota. This happened 3 times. The first time I refused the card, store management was called in. He assured me that was the previous management. I purchased a...
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#1321460 Review #1321460 is a subjective opinion of poster.
Service
Books A Million Membership
They have some interesting merchandise, but everything is overpriced.I purchased a membership online to get a discount on several hard-to-find items. Two months later, my order was cancelled since those items apparently weren't in-stock as they had claimed. When I...
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#1048478 Review #1048478 is a subjective opinion of poster.
Service
Books A Million Membership
Reason of review
Not as described/ advertised
Loss
$25
Preferred solution
Full refund
BAM charged our bank account twice for $25 each, stating a membership renewal.Let me restate. An UNWANTED membership renewal. They asked if we wanted to renew at the store & we said no. We got no notices of renewal by e-mail, phone, nothing. So now, in December, our...
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1 comment
Anonymous
#1290556

This exact thing just happened to me. An unwanted renewal and charged my account twice on a Sunday.

Review
#975662 Review #975662 is a subjective opinion of poster.
Service
Books A Million Membership
Reason of review
Problems with payment

Contact Books A Million Customer Service

Mailing Address:
Booksamillion.com
402 Industrial Lane
Birmingham, Alabama 35211
United States
Phone:
(800) 201-3550
All Books A Million Contacts

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