Product: Books A Million Subscription Rating: 1 Star Clear all filters (7 of 23 reviews match)
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I went into books a million in Mobile, AL in December. After checking out with my card, the cashier told me they were doing a survey about magazines, and all i had to do was pick which one I thought was the best. The survey entered me to get a gift card from books a...
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1 comment
Anonymous
#1468838

Next time you sign up for a magazine trial, actually read what you're signing. It's a free trial just like with Amazon or Spotify. If you don't call and cancel you'll be automatically charged.

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#1231712 Review #1231712 is a subjective opinion of poster.
Product
Books A Million Subscription
Reason of review
Problems with payment

Books A Million - TME Magazine

1.0
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I canceled my card for tge same reason of getting multiple charges. I called the nunber and its a voice recording the whole way. This is rediculous. Now tell me how I get a new card and the same subscription is on it. How do I cancel this stupid charge? I am never shopping at books a million again. A year I have been dealing with this crap.
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#1230497 Review #1230497 is a subjective opinion of poster.
Product
Books A Million Subscription
Reason of review
Problems with payment
1.3
Details
Everything that could have gone wrong did. I was just running into BAM really quickly for a last minute Christmas present for my mom, and once I found the book (a 30 minute feat in itself because they have NO organizational system), I spent 30 minutes with the most...
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1 comment
Anonymous
#1493377

Book ASimple solution, amazon.comThe last two experiences I am had at Books A Million were similar.1st it's hard to find anything and often when you do the book is in poor shape, beat up and folded. The toys or record players have previously been opened.2nd Once you to decide to check out, they harass you to no end with "up sales", "membership offers" and yes "*Free magazine offers" ...And people seriously wonder why retail is dead?

You can get the item new, in stock, and for the same and often better price. Also you do not have to deal with pushy cashiers.

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#1209756 Review #1209756 is a subjective opinion of poster.
Product
Books A Million Subscription
Cons
  • Sketchy business practices
  • Service
Reason of review
Poor customer service
Tags
  • auto renewal scheme
1.3
Details
Back in May, I went to BAM and got a few books, and the lady told me about their "You spent so much that you get 3 months subscription to 3 magazines free." Naturally excited to read magazines for free, I signed up.Flash forward to today when I found out that BAM gave...
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2 comments
h.kitchener
#1365961

A common scam. BAM gets a fee for signing people up and the sap(you) is so excited to get something for free that they fail to read the "fine print"---which says you must cancel within a certain length of time or you will be charged for the auto renewal of the subscription.

People who insist on paying for everything with a credit or, worse a debit card are the prime victims of this. You should have gotten something in writing describing the workings of this free subscription program but you failed to read it.

It is possible you didn't, in which case you could try disputing the charges by claiming a failure to inform. Good luck.

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#1095770 Review #1095770 is a subjective opinion of poster.
Product
Books A Million Subscription
Reason of review
Problems with payment

Books A Million Subscription Review

1.0
Details
Selling magazine subscriptions to minors!!! Auto debit on a teen account. Extremely unethical business practice!
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#926861 Review #926861 is a subjective opinion of poster.
Product
Books A Million Subscription
Reason of review
Poor customer service

Books A Million in Hernando, Mississippi - Bad business practice

1.0
Details
Why sell a book you do not have ? The book I order was out of print !!! Why not be up front and say so and that you needed to order it?? How do you back order a book that is out of print in a week ?? . This is a bad business practice. Done by vendors like you. I am posting this so others do not waste their time with you. "Back ordered items are still pending in our system. We will fulfill your order as quickly as possible, typically within five business days. In rare cases this could take two to four weeks, and shipment at this time is not guaranteed. " This is a standard line and appears that you list books you DO NOT HAVE IN STOCK TO GET THE BUSINESS. Shame on you for being deceptive. Again, how do you back order books that others such as Amazon and BN cannot ??
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#916661 Review #916661 is a subjective opinion of poster.
Product
Books A Million Subscription
Cons
  • False advertising
Reason of review
Not as described/ advertised
Preferred solution
oder the book from a private vendor and pay the full amount minus the advertised sales price

Books A Million Subscription Review

1.0
Details
My daughter has spent the last hour trying to cancel a magazine subscription that she never signed up for. Apparently BAM has a SCAM that focuses on their own customers. Stay away from this place.
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#845120 Review #845120 is a subjective opinion of poster.
Product
Books A Million Subscription
Reason of review
Order processing issue

Contact Books A Million Customer Service

Mailing Address:
Booksamillion.com
402 Industrial Lane
Birmingham, Alabama 35211
United States
Phone:
(800) 201-3550
All Books A Million Contacts

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