Books A Million Reviews in Jacksonville, Florida
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(2 of 218 reviews match)
My daughters and I went looking for books to purchase we found plenty on sale which was great. One of my daughters wanted a black author book so we proceeded to look and found a very tiny section of books in the corner of the store. Now imagine this massive franchise...
- Not a very friendly person
Reason of review
Poor customer service
Let the company propose a solution
BAM BOOKS A MILLION
My 12 year old son went to BAM to buy something and was coerced into purchasing magazine subscriptions. He was told that they were free but he has been charged, so far, $49 for a total of 6 magazines(SI, People, Time, Entertainment Weekly, Cosmopolitan and Everday wit Rachel Ray). I have recently canceled the magazines through the magazine company and the automated system stated he will receive a refund. I currently spoke to the manager at the BAM and told her that her store is responsible and I think it is rediculous to try and scam children. This has to be illegal.
Books A Million Manager
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