State: Florida City: Lakeland Clear all filters (2 of 218 reviews match)
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Books A Million in Lakeland, Florida - Scammed too

My daughter went to BAM and purchased some books. Now she's 17, you tell a 17 year old she can have Cosmo and People for free for 3 months well, Christmas came early but they don't read the fine print. She signed up for the trial, I knew nothing, she used my card!!. I checked the bank statement today and I see a $17.50 charge and it says twxcosm automatically I know what happened I didn't even have to ask. I called my bank they said I have to open a claim to get my money my bank is really good so they will give it to me. Trying to call the automated number to cancel pissed me off so bad. They are saying oh well we can't find you in the system give me the credit card you used; there are only two cards that could have been used, they can't find either of them in the system, *** they are just trying to make it difficult. The easiest way I found was to go to www.magassist.com to cancel had it done in about 5 minutes where I was on the phone with three different numbers for about 20 minutes...pissed me off.
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1 comment
Anonymous
#729712

Thank you for posting this information and website. I was able to use it before I am charged.

Hopefully they won't charge me.

Review
#439317 Review #439317 is a subjective opinion of poster.
Service
Books A Million Claim
Loss
$18
i had made 2 books purchase and realize they were wrong choices. took books back to Booksamillion but found out i havent put receipt into bag. girl at customer service told me without receipt she can not accept returns but if i come sometime else manager may have...
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1 comment
Anonymous
#810692

So you are mad they couldn't do a return without proof of purchase? You can swear till you are blue in the face but out there it's no proof you purchase this product from me then I can't return it.

I have been scammed because of people like you and been written up. I'm not gonna lose my job because you don't have proof of purchase.

Review
#415460 Review #415460 is a subjective opinion of poster.
Loss
$33

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Booksamillion.com
402 Industrial Lane
Birmingham, Alabama 35211
United States
Phone:
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