Books A Million - Fraud
I will never shop at this place EVER again. I will let my situation known to everyone I know and post it all over social media of what has happened to me and various others I have spoken with.
Back in May I went to Books-A-Million in the mall I worked at and I bought a book. As I was checking out, the cashier told me about the magazine subscriptions and how we get a "free" 2 month trial. I said NO, because I knew how that worked out. Well, the man ended up getting me to subscribe for the FREE trial because it wasn't going to hand out my debit info or anything, so whatever no problem.
He also notified me that I would receive a "warning e-mail" of when I was about to start being charged. Welp, it's September now and I NEVER received my warning, and this month because of that UNAUTHORIZED $17.50 purchase, my account has been over-drafted. Not having the funds to cover the UNAUTHORIZED purchase, I've been hit with two other overdraft fees, and now my account is at $ -115. So I'm super happy about that--not really!!!
May I add that this 855-225-**** number has NO option for a refund AND to cancel you have to subscribe to something else for $2?! Kidding me.
I'm cancelling my card due to such fraudulence and never going back. I hope they go out of business.
Reason of review: FRAUD.
Monetary Loss: $115.
Preferred solution: Full refund.
Books A Million Cons: Unauthorized renewal.
Location: Naples, Florida
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Comments
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We are going through this RIGHT NOW!!! My college-aged daughter got dinged for $71!!!
This has happened to me and I am PISSED
I agree! This happened to me just now and I am very angry.
Same thing happened to me. But I have a new debit card since so I am so confused how they got a hold of my most recent card!
I'm with you on this one. I will never go back to Books a Million too.
I never received a warning email as well. I'm calling my bank to see what can be done.
Same exact thing I’m goin through right now‼
I just got a notification from my CC company to call them because there was fraudulent charges on my account. Charged $17.50 to my CC, and attempted to charge $20.00 and $22.00.
They cancelled my card and account and are looking in to it.
I never gave them the OK to charge anything. I'm pissed off about it.
Same thing on Books a million rivergate, Nashville Tn. $ 94.84. I am just callin the 877 373 ****
I really appreciate this comment, as I was given the number in the original complaint on my bank statement, and when I called it, after ringing a few times, I was brought to an automated recording that said the number was no longer in use and to check that I had dialed correctly (called the exact number twice). I then called this number and was actually able to cancel my subscription.
I have experienced the same, and was told I would be notified once the free time was up in order to renew the subscriptions. I was not, so Books A Million sent my credit card information to them in order to charge my credit card.
The same happens to me today I checked and they to 70$!!! But I will get a refund nothing but fraud
Me too! Got charged $70 the other day for a renewal I did not authorize!
I never shared my payment information with the magazine company so BAM!
forwarded it to them and I NEVER authorized them to share my payment information. Can someone say FRAUD???
This just happened to me!
The same thing happened to me! Books A Million will never receive my service again.
I am also going through this. I cant find any wensite or help about this situation.
I lost $85.56 and never received the magazines. I thought i had cancelled it but i lost my receipt so im even more screwed.
Dont subscribe to books amillion magazines. Just buy the magazines there instead......
Me too. Call this number, keep telling them to cancel all 3 and it will finally be done after much discussion about $2. GEEZ!
Same. Happened to me with BAM in Aiken. Super annoyed.
Same here! Just noticed this and called my bank ASAP!
Same thing happened to me!!!!!
Just noticed this Charge on my card