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Books A Million - Cashier Review from Atlanta, Georgia

2.0
Details
If you order a book... do not believe that it actually takes 3 to 5 business days. It takes a month. I was told that the book I ordered would take 1 week. 2 weeks later I checked in and the cashier guaranteed it would be there in one more week. So I call today on week 3. The cashier says that it has still not even been put on the truck. It would still be another week. At this point I am just completely done and upset enough to complain where I can. You shouldn't be lying to customers and wasting their time in order to sell one book.
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Review
#812958 Review #812958 is a subjective opinion of poster.
Service
Books A Million Cashier
Reason of review
Problem with delivery

Books A Million - Cashier Review from Atlanta, Georgia

1.0
Details
The cashier was rude.I asked for an Italian Cream Soda then she asked what flavor? I asked what are the flavors? She proceeded to get a piece of paper from under the register...In the meantime a manager comes out of nowhere and they start playing around(while I'm standing there waiting for my drink). I was never asked if I had a discount card nor was I greeted. After giving me my drink,she didn't say anything nor did the manager.I come to this BAM alot and have never been treated so rudely.
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1 comment
Anonymous
#992217

Wow that is bad. As an employee I can tell you I personally would have reported them to the GM (General Manager ) on the spot. I am so sorry.

Review
#564585 Review #564585 is a subjective opinion of poster.
Service
Books A Million Cashier
Reason of review
Poor customer service

Contact Books A Million Customer Service

Mailing Address:
Booksamillion.com
402 Industrial Lane
Birmingham, Alabama 35211
United States
Phone:
(800) 201-3550
All Books A Million Contacts

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