State: Mississippi Product: Books A Million Subscription Clear all filters (2 of 23 reviews match)
filters
State:
City:
Show
Product:

Books A Million in Hernando, Mississippi - Bad business practice

1.0
Details
Why sell a book you do not have ? The book I order was out of print !!! Why not be up front and say so and that you needed to order it?? How do you back order a book that is out of print in a week ?? . This is a bad business practice. Done by vendors like you. I am posting this so others do not waste their time with you. "Back ordered items are still pending in our system. We will fulfill your order as quickly as possible, typically within five business days. In rare cases this could take two to four weeks, and shipment at this time is not guaranteed. " This is a standard line and appears that you list books you DO NOT HAVE IN STOCK TO GET THE BUSINESS. Shame on you for being deceptive. Again, how do you back order books that others such as Amazon and BN cannot ??
View full review
Review
#916661 Review #916661 is a subjective opinion of poster.
Product
Books A Million Subscription
Cons
  • False advertising
Reason of review
Not as described/ advertised
Preferred solution
oder the book from a private vendor and pay the full amount minus the advertised sales price
I went to Books a Million, and when the cashier offered me 3 free months of any magazines, I politly declined. I went on an extended vacation and when I returned to review my bank statements, I found that I was charged for 2 magazines (I never once recieved any...
View full review
1 comment
Anonymous
#772428

They force us to push those magazines on customers. If we don't make a required number by the end of the week we get wrote up.

They also lie about employees getting fired because of it. It's just to keep the customers quiet. I work there and it sucks. Too much stress from being forced to push discount cards and magazines that people don't want.

This company is horrible.

Review
#442862 Review #442862 is a subjective opinion of poster.
Product
Books A Million Subscription
Loss
$42

Contact Books A Million Customer Service

Mailing Address:
Booksamillion.com
402 Industrial Lane
Birmingham, Alabama 35211
United States
Phone:
(800) 201-3550
All Books A Million Contacts

Books A Million Reviews

  1. 39 reviews
  2. 23 reviews
  3. 18 reviews
  4. 4 reviews
  5. 5 reviews
Books A Million reviews