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I was in BAM on Tuesday, I picked out my book and went to the front cashier. I preceded to use my Card to pay, to be informed that the Credit function was not working. He told me to try several times , it would not work. So he said I had three choices, do the card...
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#1262814
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Clerk pestered me into accepting 3 "free" magazine subscriptions with no commitment as part of their customer appreciation. I finally agreed to it in order to get out of there and found out later that they bill you if you don't call and cancel before the "free" period...
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2.7
I didn't like
  • Pressure from the clerk to order magazine subscriptions
#1252329
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Books A Million - Cancel membership that just autorenewed

I wasn’t informed that they charge 2500 for a discount card and would like to cancel it and get my money back I haven’t use this card at all
#1251264
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went into local books a million 2 nights ago close to closing to grab a quick birthday present and overheard a crazy store manager yelling and swearing to employees about customers Employees seemed embarressd and miserable who can blame them with such a loony boss....
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2.0
#1249235
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I am so upset with Books-A-Million.......I will never call them that name again...... now I call them "Crooks-a-million" .........My lovely granddaughter has a new business and they gave her an order for $42,000.00 worth of her products.......At the end of 80 days she...
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3.0
#1240499
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Books A Million - Inappropriate materials displayed at front entrance
Books A Million - Inappropriate materials displayed at front entrance
Books A Million - Inappropriate materials displayed at front entrance
In a day and age where consumers can shop online cheaper than in your store my latest experience has me resorting to that from now on. As I walked in the entrance in New Bern, NC store with my children, the very first stand had a display from top to bottom with titles...
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Anonymous
Anonymous

Her entire point is void. What year is this? 2018 so are you seriously going to content that the picture in your comment was "offensive"? That somehow a picture of a "glamour ...

1.9
#1237431
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I recently went into BAM to purchase a couple of magazines for my husband and a cookbook. I get to the counter and the pink haired sloppy cashier informs me that I have spent enough money to qualify for free magazines. I've been on this Earth long enough to know that...
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2.6
#1236011
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I went into books a million in Mobile, AL in December. After checking out with my card, the cashier told me they were doing a survey about magazines, and all i had to do was pick which one I thought was the best. The survey entered me to get a gift card from books a...
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Anonymous
Anonymous

Next time you sign up for a magazine trial, actually read what you're signing. It's a free trial just like with Amazon or Spotify. If you don't call and cancel you'll be autom...

1.0
#1231712
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Books A Million - TME Magazine

I canceled my card for tge same reason of getting multiple charges. I called the nunber and its a voice recording the whole way. This is rediculous. Now tell me how I get a new card and the same subscription is on it. How do I cancel this stupid charge? I am never shopping at books a million again. A year I have been dealing with this crap.
1.0
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#1230497
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Contact Books A Million

Mailing Address:
Booksamillion.com
402 Industrial Lane
Birmingham, Alabama 35211
United States
Phone:
(800) 201-3550
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Books A Million - Disappointed!!

Ordered $70.00 book 2 months ago and I still don't have it. Main office was supposed to call me back, never did! Now I'm told they can't refund my money until book is in their hand. Well I don't have it!!! That's why I keep bothering you!! I'm done!!!! I hope Barns & Noble buys you out!!!
2.1
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website
#1213467
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