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Most inept bunch. They cannot sell outside the US. Despite this you can sign up to their spam. They spam me everyday but I cannot even purchase anything. Useless and lazy. I sent at least 15 emails over past free days and no one has responded to any of them. The...
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1.5
I didn't like
  • Service
  • Shipping - lack thereof - and customer service
  • Poor shipping procecures
#1389106
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OK SO I WENT INTO BOOKS A MILLION AND IM NOT VERY HAPPY! They have little to NONE Jojo Siwa merch in their store. I purchased a Jojo Siwa pen there a week ago and it’s my favorite pen now. The only other merch they have is a doll...A DOLL...not a book, not another...
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2.8
#1376570
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My 15 year old daughter went into the Jackson, Tn store to buy a cookie and a drink with my credit card. The cashier told my daughter (not asked her ) to pick three magazines. Doing as she was told and not understanding what was going on they signed her up for three...
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2.1
#1368380
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I went to my local store to see if they had a prayer book and was able to find none. They told me I could purchase one online and have it shipped to my home. I only had cash on me to pay with and they said that I could not use cash to make a purchase online and had me...
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1.5
#1367866
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Went in store to buy a deck that had a price listed as 26.21 online. It did not say it was online only price. Went to store and it was 39.99 and the two young adult employees would not honor the price that was stated online. It’s $24 online at Barnes n Noble. At least...
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1.5
#1358368
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During my time being employed here I was treated like **** by most if not all the staff. Especially the old man named Chris who constantly for whatever reason, would always insult my physical appearance and make a joke about it. The "manager" Ill call her 'R' would...
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2.6
#1356341
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Dr. Phil CD so I can listen to his book in my car and I never received it I am very upset not only did I read new my yearly fee there I also ordered a book and never received that no one wants the same to help me out I called my bank today they said the money was taken...
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#1344043
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Books A Million - Canceling my membership

I’m canceling my membership, I didn’t realize it was set for auto and I don’t want the 25.00 to be pulled from my account.
1.0
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Customer service
#1339470
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Books A Million - Code of life cd

Never received call bank td and it was never refund it
#1336733
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Contact Books A Million

Mailing Address:
Booksamillion.com
402 Industrial Lane
Birmingham, Alabama 35211
United States
Phone:
(800) 201-3550
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Books A Million Products and Services

Books a million.... I am very upset with you. I came there to purchase the PCAT book back in June 2018 and while I was checking out the book, the cashier asked if I wanted "free" magazines. Thinking that they are free, I said yes----why not they are free right. She...
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Anonymous
Anonymous

What is PCAT ? You can't write a tale of woe for the general public without some background information. And it's not a QUOTE: "FRAUD" ; you signed up for it without bothering...

#1335051
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