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Books A Million in Charlotte, North Carolina - Old manager bullies , corrupt business

This is a traumatizing store behind the scenes. I used to work here and soon as I did I regretted by being called "Guy with the ugly face" by the cruel bald manager and a few others. They treat you like *** for not getting cards and subscriptions, they pick on customers and talk about them and employees behind their backs. Unrealistic expectations for employees.
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Review
#1430649 Review #1430649 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

Books A Million in Sherman, Texas - I hate this company!

2.5
Details
I order a book from this company, they told me that I would receive it in 3 to 5 days. Two weeks later I went to the store. They told me that I had to call the customer service line. The customer service Representative made fun of my speech disability and called me stupid!
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Review
#1413520 Review #1413520 is a subjective opinion of poster.
Service
Books A Million Shipping Service
Cons
  • Your company treats handicapped customers with contempt
Reason of review
Poor customer service
Loss
$28
Preferred solution
I wANT AN APOLOGY!
Tags
  • Manament

Books A Million in Wichita, Kansas - Fraud debit card charges

My daughter bought a sweater at Wichita state university and was charged twice for the sweater and another fraudulent charge from books a million appeared. The charges were reported to the bank. the card was canceled. I was told by books a million the charge would be removed in three days. I informed them if the charge was not gone in five days a police report would be filed.
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Review
#1402716 Review #1402716 is a subjective opinion of poster.
Called the only number available for Books A Million which is an automated system. They had the nerve to try to get me to continue by offering 2 free issues as opposed to receiving a refund which was my original intentions when making the call. I thought I would get...
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Review
#1401928 Review #1401928 is a subjective opinion of poster.
Product
Books A Million Subscription
Cons
  • Service
Reason of review
Problems with payment
Loss
$14
Preferred solution
Full refund
Tags
  • Unauthorized Renewal
Resolved
2.0
Details

Update by user Nov 25, 2018

It was my mistake. It is only stated on the individual products.

I selected items but did not go into individual items as I knew what I wanted.

They were all digital products. The company should, however, CLEARLY indicate on their website they cannot cater to non-US...

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Review
#1389106 Review #1389106 is a subjective opinion of poster.
Cons
  • Shipping - lack thereof - and customer service
  • Service
  • Poor shipping procecures
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Stop lying to the world and wasting people's time. How can you sell ebooks but can't sell them outside US. Why can you spam me EVERY SINGLE DAY but I am not allowed to even buy ebooks. YOU DO NOT POST EBOOKS. State on your website that non-US not welcome
2.8
Details
OK SO I WENT INTO BOOKS A MILLION AND IM NOT VERY HAPPY! They have little to NONE Jojo Siwa merch in their store. I purchased a Jojo Siwa pen there a week ago and it’s my favorite pen now. The only other merch they have is a doll...A DOLL...not a book, not another...
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Review
#1376570 Review #1376570 is a subjective opinion of poster.
2.1
Details
My 15 year old daughter went into the Jackson, Tn store to buy a cookie and a drink with my credit card. The cashier told my daughter (not asked her ) to pick three magazines. Doing as she was told and not understanding what was going on they signed her up for three...
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Review
#1368380 Review #1368380 is a subjective opinion of poster.
1.5
Details
I went to my local store to see if they had a prayer book and was able to find none. They told me I could purchase one online and have it shipped to my home. I only had cash on me to pay with and they said that I could not use cash to make a purchase online and had me...
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Review
#1367866 Review #1367866 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$22
Preferred solution
Let the company propose a solution

Books A Million in Birmingham, Alabama - $20 cheaper online

1.5
Details
Went in store to buy a deck that had a price listed as 26.21 online. It did not say it was online only price. Went to store and it was 39.99 and the two young adult employees would not honor the price that was stated online. It’s $24 online at Barnes n Noble. At least I can pay that price and pick up in store since they also have it in stock at my location. Keep it up BAM and you be non existent in no time. Like Toys-R-Us.
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Review
#1358368 Review #1358368 is a subjective opinion of poster.
2.6
Details
During my time being employed here I was treated like **** by most if not all the staff. Especially the old man named Chris who constantly for whatever reason, would always insult my physical appearance and make a joke about it. The "manager" Ill call her 'R' would...
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Review
#1356341 Review #1356341 is a subjective opinion of poster.